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Made With Love

Return / Refund Policy

Because every piece and batch is handmade / homemade with care, returns are limited.

POSHAK

  • If there is a genuine quality concern, message us on WhatsApp within 48 hours of delivery with clear photos.
  • We will offer a repair, exchange, or refund where appropriate.
  • Custom / made-to-order pieces are generally non-returnable unless there is a craftsmanship fault.

SWADISH

  • Food products are generally non-returnable once dispatched, for hygiene reasons.
  • If a parcel arrives damaged or incorrect, contact us promptly with photos and we will make it right.